Customer Reviews
Nikki in service is nice and professional, and I enjoy working with her. Everyone in service is very welcoming.
The team was efficient and pleasant. Indināt have many miles on my car so I have lityle to say.
Great Job. Always friendly and professional.. I appreciate good service when it comes to my car.
Quick, easy, friendly, thorough, efficient and kept me aware of progress on vehicle. Did everything requested in a timely manner. Thank you.
This is the 2nd Mazda I have purchased from Roseville Mazda and I had great service both times! No pressure which I appreciate
Chris Alaman was very nice , funny & knowledgeable . Amazing experience and would buy from him again . 10s across the board !
Chris Alaman is an amazing honest guy. He is not the typical car sales person that just wants to sell you a car. He gives his honest advice. He made the purchase easy and walked me through everything I need to know about the car.
Mazda Roseville created a smooth and simple process! Steven was so helpful and made us feel comfortable when making our purchase!
Expectaions set 0 expectations met. I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for better than that!
Once I was able to get in, the service was great. It took three weeks to get in because no loaner cars were available.
I LOVED EVERYTHING ABOUT THIS SERVICE VISIT! MY SERVICE WRITER, SCOTT BURNETT WAS VERY THOROUGH. HE KEPT ME IN THE LOOP THE ENTIRE VISIT FROM START TO FINISH. THE TECHNICIAN, ERIC, EVEN SENT ME A VIDEO OF OUR CAR IN THE SHOP AND WHAT HE REPLACED ON IT. WHAT AN AWESOME SERVICE EXPERIENCE! SCOTT IS FOR SURE MY GUY FOREVER!!!!!
The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened.
The service manager is the reason the dealership has my business. His name is Bobby . The guy is a rockstar. You should make him the new GM.
Had oil change, tire rotation and coolant exchange done while I waited. Service was quick, although it appears my car was ready but the service advisor was waiting for me to electronically acknowledge the mechanic finding a small oil seepage that I would need to discuss with him. So I waited about 30 minutes I didnāt need to. Waiting areas were clean and comfortable. Coffee was good too. I will definitely return again for future services.
Our buying experience with Carlos as our salesperson was enjoyable. He was very knowledgeable with Mazda and the CX5. John worked with us to get a good deal and Max was very friendly and efficient in preparing our documents. I would recommend this dealership to friends and family who are looking to purchase a car.
thank you always to Josh. very courteous, professional, helpful addressing any questions i had.. i appreciate the extra help he provided me when o had issues with the apple car play.
Our salesman Chris Alaman allowed us to have an excellent experience leasing our new car. There was absolutely no pressure - he simply asked us what we were interested in, and then proceeded to find the car that fit our needs, both financially and in the selection of the type of car. Highly recommend him. The sales manager assisted us as well, which we appreciate. I would say Roseville Mazda is a great place to buy or lease a new car. We love our new Mazda CX-5.
Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service center is. They had our Mazda for about 3 wks while we sorted through several issues regarding a recalled navigation screen and warranty coverage on parts that hadnāt fully failed just yet. The dealership provided a loaner vehicle for the entire 3 wks at no additional charge, and somehow got Mazda corporate to fully cover the screen repair despite being outside the recall notice. They additionally stayed in contact and checked in periodically ...
Always ready to help with our selection of vehicles and leasing arrangements. This was our fifth Mazda.
Roger did an excellent job of guiding us through the buying process. John was able to meet our budget. Everything went smoothly.
Ronny Mogannam was great to work with in finding a new car for my mother-in-law. He was knowledgeable, personable, and attentive without being pushy. She is loving her new Mazda!
Roseville is my go-to dealership for getting my car serviced. Josh was really kind and helpful. I had a service contract with another company and he handled it with ease. I also like the video assessment of your car this facility provides. Accountability, customer service, and great results is all you can really ask for when getting your car done.
A warning notice on my dash indicated low tire pressure in one wheel. I dropped by my dealer and they took care of it right away. No fuss, no muss, no charge. Great service.
Roger is a great salesman. He was super helpful in explaining all the features of the car and with working out my trade in!
Nikki is an amazing service rep! She took care of our family well and her customer service was top notch! Thank you! Every experience I have had with Mazda Roseville since I purchased my car from them in March of 2024 has been the best I have ever experienced! Great job Mazda!
We love the service department at Mazda Roseville - always so helpful and quick! Love all the communication and flexibility!
Wynette, Carlos, Michael, Steven, & Scott Thank you so much for a very thoughtful and understanding transaction. We love the CX30 itās really great, and the sound is amazing. Youāve all earned my BIONIC award, I only give it out to the very best, it stands for āBelieve It Or Not I Careā and all of you do! Thanks Dave Blackburn
The service department does a great job at providing timely, courteous, and affordable service. The service advisor did a great job of thoroughly explaining the recommendations.
Bobby does a fantastic job as the Service Dept. Manager. He takes care of my cars service needs.
Very professional and timely service o the oil change and tire too for my Mazda
Chris Alaman. Very helpful in getting us into the car we wanted. Very straightforward and honest sales practices.
I had an outstanding experience at the dealershipāthe staff was professional, attentive, and made everything seamless.
I Just Purchased My Mazda at lease end Buy Out the Transaction was Excellent Dealer outstanding
As a first time car buyer, I am glad it was Mazda Roseville! John made sure I got the best salesman to work with, Chris! Everyone was patient with me, did not make me feel stupid when I didnāt understand car terminology. Chris took his time to explain every little detail about the cars to me. When I needed time to look over the cars, John and Chris gave me my space and did not pressure me to buy anything. They were all very respectful of my time! Chris even gave me complimentary key fob sleeves and a little ...
John, Chris, & Scotty made my first time buyer experience one to remember! They were all so nice and patient with me as I was trying to decide which model I wanted. I went back and forth between three different cars and they let me have my space and let me figure out which car I wanted in peace, no pressure!! Chris was with me from the start to the very finish,he is very informative, he taught me all the different features in my car, gave me covers for my key fobs, and checked my tire pressure for me! ...
Chris Alaman and John Saiyo were the best ever! They were so patient when we were trying to decide which model to get. After finding the right model they took us through the process and were very helpful and informative. I highly recommend them to anyone purchasing car. They are awesome!
Chris Alaman and John Saiyo took care of us and was very helpful throughout the purchasing procees from start to finish!
Excellent customer service, they made it extremely simple and fast to buy a new car. Really appreciated getting a thorough rundown of all the carās features from Johnny Koo, and financing was a breeze with Scott Holden. Everyone has been responsive and helpful with questions and the CX-50 looks and drives great. Highly recommended.
Chris Alaman was exceptionally knowledgeable. I felt no pressure and he was very patient as I had my mom on the phone half the time. Made a great deal and will recommend and shop here again
Awesome and easy service! Came in for a wash and detail, my car had water spots all over that i just couldn't get off, Scott was extremely helpful and nice and made sure i had the best experience and those water spots were gone! looks like new š
**EDIT: As of October 17th, 2024 this wrong has been corrected and I would like to shoutout both Bobby the service manager and Nikki the service writer for getting me taken care of. Bobby called me about this issue and informed me that it was not the first time that a customer has complained about being misinformed by the person in finance and made sure that I was able to get the full value out of the plan I purchased. Every time I have gone in for service, Nikki has been the one to help me and she was very understanding ...
I usually donāt have time to write a review as my days are filled with my special needs grandson and writing a review is just one extra thing I donāt need to do HOWEVER, I REALLY wanted to give commendation to Mazda Roseville for making our leasing experience a pleasant and as trouble free( not to mention fairly quick) as possible. The atmosphere upon entering the show room was relaxed and never once did we feel pressure! Mainly this was due to our amazing salesperson Chris Alayna! He was the coolest salesperson I have ever worked with. Honest ...
Long waiting time
Johnathan was vary patient and helpful when we were in need of a vehicle. Great service all the way around!
Johnny koo was very nice and kool and tried hes best to work with us heās customer service was awesome.
Came today to buy a mazda 3, Paul helped us and was great! Very friendly and helpful, made sure we always had food and water and was great about getting us the car we wanted. Highly recommend Roseville Mazda, this is the second car I got from them!
Johnny and Michael were very helpful I had a great buying experience and am happy with my new 2024 Mazda CX-5, great warranty as well
All the customer provided by Johnny Koo was excellent. Listening our needās providing options and staying away on pressuring us as to do the purchase. Thank You!!!
The Client Specialist Roger Thurman provided excellent service, showed real prices, helped us decide what was right for us, and gave useful feedback. No pressure, everything was smooth and pretty fast. I am happy that I am able to trust this person. I appreciate the excellent service provided by your team. As result - one more happy customer:) Good job Mazda Roseville!!!
Had an amazing experience with leasing a car with Ronny Mogannam. Very pleasant and smooth process.
Hands down best car buying experience I have had. Johnny Koo is knowledgeable, no nonsense, friendly and just fantastic to work with. Very responsive and kind. Donāt hesitate to work with Mazda Roseville and Johnny. Every staff member with whom I interacted was absolutely wonderful. I'm a customer for life. What a fantastic dealership.
Needed a new carā¦ had a specific budget and Johnny Koo and the team at Roseville Mazda were professional, courteous and got us the deal we needed. Thank you Roseville Mazda
Johnny Koo is an absolute gem to work with. I called from out of town just to make an inquiry on a vehicle that caught my eye- the 2025 CX-70. He was friendly, straight forward, and had a deal for me in just a few hours. Easiest car buying experience with a great deal! I will always recommend Johnny Koo and his sales team.
Great service provide by Paul, happy with my new buy
Chris Alaman was SUPER helpful. He really knows his product and was able to answer all questions we had. He was a pleasure to work with and really went above and beyond.
Chris Alaman was great to work with and was super responsive!
Chris Alaman was a great help and made buying a vehicle a simple process.
Johnny was great to work with. He is very personable and very professional. Truly a great purchase experience. Don Mandel
Chris Alaman was upfront, very knowledgeable and courteous! He is as reliable as the Mazda cars my family have owned in the past and now. Definitely 5 stars for customer service!
Chris Alaman helped me big time on all of the things that we need and did his very best to get our dream car!!! The best employee ever!!!
Johnny Koo provided excellent customer service on the purchase of a new Mazda CX-30. He is very knowledgeable on the technical aspects of the vehicle and his experience as a former mechanic adds a vote of confidence to the transaction. He was very interested in our satisfaction.
Jordan W was very helpful. Even took the time to drive my new car to get a PPI. Would recommend!
We enjoyed our buying experience at Mazda Roseville. Besides being a very welcoming and friendly group, our past experience buying a car (at another dealership) had left a lot to be desired. Not so with Mazda Roseville. No pressure, and a calm and relaxing environment. The folks at Mazda Roseville earned our loyalty and satisfaction. If we buy another Mazda, Mazda Roseville is our first and only choice.
Chris Alaman was an amazing salesman and we really appreciated his straight-forward nature and wonderful communication.
Jordan Williams was exceptional with helping us buy our new car. Didnāt pressure us to buy and made sure to get us the best deal.
Chris Alaman was the best salesman ever!! He was super helpful, and very informative for me since I was a first time buyer! Could not recommend him enough š
Chris Alaman was more than helpful, provided excellent service, very kind and very funny. Offered more help than I could ask for. Very satisfied
Technicians of Roseville Mazda Service helped me with my problem with my CX90. Josh helped me with loaner car and kept me updated!
Jordan, Ronny and the Mazda team are super helpful and made the buying process super easy!
Hello to whoever is reading this. I want to say shoutout to Mazda Roseville for making this experience for my lady a FRIENDLY and PROFESSIONAL. Shoutout to Johnny Koo(l), the man was straight forward and actually listened to us, answered our questions, took his time showing us the experience of buying a new car. If youāre looking around for a Mazda in the area I highly recommend Roseville over Elk Grove.
We had the pleasure of working with Jordan on the purchase of our new car. He communicated with us every step of the way during our purchase and trade. I was pleased with the service and with the way my family and I were treated. Thanks again Jordan and the team at Mazda for being so awesome !
Went in for issues with my vehicle, they got it figured out. And Josh was the one that was helping me in the service department he was absolutely excellent incredibly friendly knowledgeable and helpful. Offered helpful with dealing with my car and the issues that I have been having. Thank you so much you were excellent
Johnny Koo was amazing!!!
I was so stressed about having to purchase a new car. Especially since the reason I had to was because my previous car was totaled in a hit and run. Nathan Stewart and Max Cuadras took so much stress out of the buying experience. Not once did I feel pressured into getting something I didn't want or adding extras I didn't want. They were very transparent and I didn't feel like I was being taken advantage of. Even coming in a few days before I bought the car and speaking with sales associate Brian Randall, I felt ...
Today i visit mazda dealership at roseville and bought a used car of cadillac xt5. My experience is very good with mazda dealership. We make a deal with Wynette Myers and Jordan. They are both very nice and professional. We drink water and coffee. The whole theam is very nice. Please visit in roseville dealership mazda
Buying a car from Mazda and Jordan was really cool and amazing guy and Notice whole team was also very nice. I drink cold water and coffee too. I really recommend to come here and check with them. I really appreciate Jordan
My experience to buy a car and Jordan was the guy helped me through whole process. It was really smooth and Jordan was really very nice person, explained very well and cool nature.
Yesterday, my wife and I had a great experience working with Nathan (sales) and Scott (finance). Nathan was awesome, he answered all of our questions, knew all of the details about each car and explained everything clearly, and was very kind and professional. When I found my new car and went to do the finance piece with Scott, I was continually treated with professionalism and kindness. Scott was wonderful to work with, his communication and ability to translate the finance paperwork was great and so very helpful. Buying a car in general can be such a stressful and mentally exhausting ...
This is my second Mazda vehicle. I purchased a cx 30. I love it! This was the best customer service experience I have ever had at a dealership! Ronny Mohammad and Roger Thurman were extremely friendly, professional, and made sure all my needs were met.
Taylor Sullivan was amazing he was so nice and made us feel so comfortable buying our new car! Thank you Taylor
Taylor Sullivan was very nice and helpful in getting us into the perfect car.
Jordan was great made buying experience easy!!
Johnny Koo helped our daughter buy her 1st vehicle EVER - a safe, beautiful, nicely outfitted, efficient CX-5 at a great price & interest rate. She's so happy and Johnny was Great!!
Johnny Koo was very helpful with my girlfriendās purchase of her first car. He was very honest and straightforward with his help.
Johnny Koo was AWESOME helping our daughter buy her first car!!! Need a new car, come see Johnny!!
I went in to purchase my first car and Johnny Koo was the first to step up. He was very helpful and straightforward, he was reasonable and when I looked at my car he explained every safety feature and he valued my opinions and concerns. I really appreciate his help and I 100% recommend asking for him to help you out.
Jordan was knowledgeable, friendly and helpful. He has a good touch at sales - no intense pressure! Very much appreciated.
Chris Alaman and Johnny Koo were absolutely amazing and extreamy helpful. They answered all our questions and were patient with us. Gave us advice with our other current vehicle to weigh out our trade in options. They helped make sure we got what we needed and could afford. We went on multiple new vehicle test drives to show us all the options and comparisons to choose from. Very happy with the service and will definitely refer other friends and family to Mazda Roseville. Thank you.
Mazda always has such impressive quality cars, 2nd time coming back . Jordan helped us out and did a great job. Excellent service as always. We love our Mazda !
Jordan helped me get my forever car that is a cx5! Thank you Mazda roseville for my new mazda .
So happy! We worked with Nathan Stewart. We went to echo park and waited 30 min before we just walked out. Next stop was mazda! We wanted a used cx5. Nathan listened to what we were looking for, pulled up a couple options that fit our criteria, and didnāt play any games or try to over extend us. So grateful for the whole Mazda team. The car has been great, and Scott in finance gave us a great deal on an oil change package. Go to these guys 100%. Professional, honest, and not your typical overbearing car sales pressure.
I had my trunk release replaced because of failure. I informed the advisor of the problem and I had to use the emergency release. I told him the cover screws and fasteners were on the seat, and to please replace them. He said ok. I pick up my vehicle only to find the cover not replaced. He said I never told him about it and he wasn't going to take care of it. I left completely dissatisfied. Update. Bobby made it right and returned my trust. He is a asset to this Dealership. If you have a valid problem ...
Chris Alaman was great!
Couldnāt be happier! Nathan Stewart was great to work with. I noticed, after the fact, he personally fixed a cosmetic issue I had pointed out. The car was already sold and he went back and broke a sweat to address my concern. I overheard a back office conversation about repairing one of their used inventory. They donāt seem to be cutting corners, thatās for sure! Scott in finance was a cool dude too. Quick and competent. Iāll mention I went into Honda right before. The salesman at Honda had no idea what the dealership intake process ...
Chris Alaman and Ronny M. I bought a new Mazda from the Roseville dealership. Chris and Ronny helped me out and they are amazing people! The very long process of buying a car was simple with Chris's help. Great dealership!
Chris Alaman and Ronny M. I purchased a Cx-30 recently with the help of Chris and Ronny. My experience was great! Chris did everything in his power to make the process very easy. Chris made sure to explain everything in detail and wouldn't move on unless he made sure we understood and agreed. Very light hearted and easy going individual who made the experience delightful! I highly recommend coming to this dealership.