New 2021 Mazda CX-5 Signature With Navigation & AWD

  • VIN: JM3KFBEY9M0438188
  • Stock: M1594

Disclaimer:

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (855) 277-0530 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

Details
Pricing information for 09/19/2021
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Stock: M1594
Vin: JM3KFBEY9M0438188
10YR/100,000 Mile Limited Powertrain Warranty
(See Dealer for Details)
First Oil Change Included with Purchase and More!
Location: Mazda Roseville

Basic Info

  • Exterior:
    Gray
  • Drivetrain:
    AWD
  • Interior:
    Caturra Brown
  • Transmission:
    6-Speed Automatic
  • Engine:
    2.5L I4 Turbocharged DOHC 16V LEV3-ULEV70 227hp
  • EPA Estimated:
    22 CITY / 27 HWY

Location

Mazda Roseville

Key Features

  • Adaptive Cruise Control
  • Android Auto
  • Apple CarPlay
  • Automatic Climate Control
  • AWD
  • Backup Camera
  • Blind Spot Monitor
  • Bluetooth
  • Fog Lights
  • Hands-Free Liftgate
  • Heated Seats
  • Interior Accents
  • Keyless Entry
  • Lane Departure Warning
  • Lane keep assist
  • Leather Seats
  • Memory Seats
  • Navigation System
  • Parking Sensors / Assist
  • Power Seats
  • Premium Audio
  • Push Start
  • Rain Sensing Wipers
  • Satellite Radio Ready
  • Side-Impact Air Bags
  • Sunroof / Moonroof
  • WiFi Hotspot

Description

Machine Gray Metallic 2021 Mazda CX-5 Signature AWD 6-Speed Automatic 2.5L I4 Turbocharged DOHC 16V LEV3-ULEV70 227hp

22/27 City/Highway MPG

Vehicle Details

Exterior

  • Wheels: 19" x 7J Aluminum Alloy -inc: dark silver finish
  • Tires: P225/55R19 AS
  • Steel Spare Wheel
  • Compact Spare Tire Mounted Inside Under Cargo
  • Clearcoat Paint
  • Express Open Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
  • Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent
  • Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent
  • Black Bodyside Cladding and Black Wheel Well Trim
  • Chrome Side Windows Trim
  • Body-Colored Door Handles
  • Body-Colored Power Heated Side Mirrors w/Power Folding and Turn Signal Indicator
  • Fixed Rear Window w/Fixed Interval Wiper and Defroster
  • Deep Tinted Glass
  • Rain Detecting Variable Intermittent Wipers w/Heated Wiper Park
  • Fully Galvanized Steel Panels
  • Lip Spoiler
  • Black Grille w/Chrome Accents
  • Headlights-Automatic Highbeams
  • Auto On/Off Projector Beam Led Low/High Beam Daytime Running Auto-Leveling Directionally Adaptive Auto High-Beam Headlamps w/Delay-Off
  • Front Fog Lamps

Interior

  • Heated/Ventilated Front Bucket Seats -inc: 3 level heat adjustment, 8-way power driver's seat w/power lumbar support, 2-position driver's seat memory, and 6-way power passenger seat
  • Driver Seat
  • Passenger Seat
  • 40-20-40 Folding Bench Front Facing Heated Manual Reclining Fold Forward Seatback Rear Seat
  • Manual Tilt/Telescoping Steering Column
  • Heated Leather/Metal-Look Steering Wheel
  • Front Cupholder
  • Rear Cupholder
  • HomeLink Garage Door Transmitter
  • Cruise Control w/Steering Wheel Controls
  • Distance Pacing w/Traffic Stop-Go
  • Dual Zone Front Automatic Air Conditioning
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Illuminated Glove Box
  • Driver Foot Rest
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Full Cloth Headliner
  • Leather Gear Shifter Material
  • Leatherette Door Trim Insert
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
  • Day-Night Auto-Dimming Rearview Mirror
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 3 12V DC Power Outlets
  • Front And Rear Map Lights
  • Fade-To-Off Interior Lighting
  • Carpet Floor Trim
  • Trunk/Hatch Auto-Latch
  • Cargo Space Lights
  • Mazda Navigation System -inc: windshield active driving display w/traffic sign recognition (TSR), SiriusXM Traffic and Travel Link w/3 year subscription
  • Instrument Panel Bin, Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Outside Temp Gauge
  • Digital/Analog Appearance
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • 2 Seatback Storage Pockets
  • Seats w/Leatherette Back Material
  • Front Center Armrest and Rear Center Armrest w/Storage
  • Engine Immobilizer
  • 3 12V DC Power Outlets
  • Air Filtration

Entertainment

  • Radio w/Seek-Scan, Steering Wheel Controls and Radio Data System
  • Fixed Antenna
  • Bose 10-Speaker Premium Audio Sound System -inc: Centerpoint2 and AudioPilot2
  • 1 LCD Monitor In The Front

Mechanical

  • Engine: 2.5L SKYACTIV-G Dynamic Pressure Turbo
  • Transmission: 6-Speed SKYACTIV-Drive Automatic -inc: paddle shifters, manual-shift mode and sport mode
  • 4.411 Axle Ratio
  • GVWR: 4,806 lbs
  • Automatic Full-Time All-Wheel
  • Battery w/Run Down Protection
  • 150 Amp Alternator
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • Quasi-Dual Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • 15.3 Gal. Fuel Tank
  • Permanent Locking Hubs
  • Strut Front Suspension w/Coil Springs
  • Multi-Link Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • Brake Actuated Limited Slip Differential

Safety

  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind Spot Monitoring (BSM) Blind Spot
  • Collision Mitigation-Front
  • Front And Rear Parking Sensors
  • Advanced Smart City Brake Support
  • Aerial View Camera System
  • Driver Monitoring-Alert
  • Collision Mitigation-Rear
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera
  • Front Camera
  • Left Side Camera
  • Right Side Camera

Tech Specs

  • Vehicle Name: Mazda CX-5
  • Body Style: i-ACTIV AWD Sport Utility
  • Drivetrain: All Wheel Drive
  • EPA Classification: Small SUV 4WD
  • Passenger Capacity: 5
  • Passenger Volume: 103.6
  • Base Curb Weight: 3836
  • Fuel Economy Est-Combined: 24
  • EPA Fuel Economy Est - City: 22
  • EPA Fuel Economy Est - Hwy: 27
  • Dead Weight Hitch - Max Trailer Wt.: 2000
  • Dead Weight Hitch - Max Tongue Wt.: 200
  • Wt Distributing Hitch - Max Trailer Wt.: 2000
  • Wt Distributing Hitch - Max Tongue Wt.: 200
  • Maximum Trailering Capacity: 2000
  • Engine Order Code:
  • Engine Type: Intercooled Turbo Regular Unleaded I-4
  • Displacement: 2.5 L/152
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 227 @ 5000
  • SAE Net Torque @ RPM: 310 @ 2000
  • Trans Order Code:
  • Trans Type: 6
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 3.49
  • Second Gear Ratio (:1): 1.99
  • Third Gear Ratio (:1): 1.45
  • Fourth Gear Ratio (:1): 1.00
  • Fifth Gear Ratio (:1): 0.71
  • Sixth Gear Ratio (:1): 0.60
  • Reverse Ratio (:1): 3.99
  • Final Drive Axle Ratio (:1): 4.41
  • Tons/yr of CO2 Emissions @ 15K mi/year: 7.4
  • Maximum Alternator Capacity (amps): 150
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Multi-Link
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Multi-Link
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P225/55VR19
  • Rear Tire Size: P225/55VR19
  • Spare Tire Size: Compact
  • Front Wheel Size: 19 X 7
  • Rear Wheel Size: 19 X 7
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 36
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 12.6
  • Rear Brake Rotor Diam x Thickness: 11.9
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 15.3
  • Front Head Room: 39.3
  • Front Leg Room: 41
  • Front Shoulder Room: 57.1
  • Front Hip Room: 55.2
  • Second Head Room: 39
  • Second Leg Room: 39.6
  • Second Shoulder Room: 54.8
  • Second Hip Room: 55.3
  • Wheelbase: 106.2
  • Length, Overall: 179.1
  • Width, Max w/o mirrors: 72.5
  • Height, Overall: 65.3
  • Track Width, Front: 62.8
  • Track Width, Rear: 62.8
  • Min Ground Clearance: 7.5
  • Cargo Area Length @ Floor to Seat 2: 38
  • Cargo Area Width @ Beltline: 57
  • Cargo Box Width @ Wheelhousings: 41.3
  • Cargo Box (Area) Height: 32.4
  • Liftover Height: 32.4
  • Cargo Volume to Seat 1: 59.6
  • Cargo Volume to Seat 2: 30.9
  • Cargo Volume to Seat 3: 30.9
  • Model Group: CX-5
  • Vehicle Segment: Compact Sport Utility
  • Vehicle Type: Sport Utility
  • Engine Displacement Units: 2.5
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Japan Mazda Reserved

Details

  • 4.411 Axle Ratio
  • Wheels: 19" x 7J Aluminum Alloy
  • Heated/Ventilated Front Bucket Seats
  • Nappa Leather Seat Trim
  • Radio: AM/FM/HD Audio System
  • Machine Gray Metallic Paint
  • Cargo Mat
  • Bose 10-Speaker Premium Audio Sound System
  • Mazda Navigation System
  • 4-Wheel Disc Brakes
  • Air Conditioning
  • Electronic Stability Control
  • Front Bucket Seats
  • Front Center Armrest
  • Leather Shift Knob
  • Power Liftgate
  • Spoiler
  • Tachometer
  • ABS brakes
  • Alloy wheels
  • Automatic temperature control
  • Brake assist
  • Bumpers: body-color
  • Delay-off headlights
  • Driver door bin
  • Driver vanity mirror
  • Dual front impact airbags
  • Dual front side impact airbags
  • Four wheel independent suspension
  • Front anti-roll bar
  • Front dual zone A/C
  • Front fog lights
  • Front reading lights
  • Fully automatic headlights
  • Garage door transmitter: HomeLink
  • Heated door mirrors
  • Heated front seats
  • Heated rear seats
  • Heated steering wheel
  • Illuminated entry
  • Low tire pressure warning
  • Memory seat
  • Occupant sensing airbag
  • Outside temperature display
  • Overhead airbag
  • Overhead console
  • Panic alarm
  • Passenger door bin
  • Passenger vanity mirror
  • Power door mirrors
  • Power driver seat
  • Power moonroof
  • Power passenger seat
  • Power steering
  • Power windows
  • Radio data system
  • Rain sensing wipers
  • Rear anti-roll bar
  • Rear reading lights
  • Rear seat center armrest
  • Rear window defroster
  • Rear window wiper
  • Remote keyless entry
  • Speed control
  • Speed-sensing steering
  • Split folding rear seat
  • Steering wheel mounted audio controls
  • Telescoping steering wheel
  • Tilt steering wheel
  • Traction control
  • Trip computer
  • Turn signal indicator mirrors
  • Variably intermittent wipers
  • Ventilated front seats
  • Auto-dimming Rear-View mirror
  • 10 Speakers
  • Heads-Up Display
  • AM/FM radio: SiriusXM
  • Exterior Parking Camera Rear
  • Auto High-beam Headlights
  • Navigation system: MAZDA CONNECT
  • Emergency communication system: MAZDA CONNECT
  • AppLink/Apple CarPlay and Android Auto
  • Seat Upholstery: leather Nappa
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • AM/FM Stereo
  • ABS
  • Cruise Control
  • Rear Defrost
  • Child Safety Locks
  • All Wheel Drive
  • 4 Cylinder Engine
  • Turbocharged
  • Floor Mats
  • Gasoline Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • Navigation System
  • Sun/Moonroof
  • Power Driver Seat
  • Power Passenger Seat
  • Pass-Through Rear Seat
  • Leather Seats
  • Bucket Seats
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Traction Control
  • 6-Speed A/T
  • Aluminum Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • Generic Sun/Moonroof
  • Premium Sound System
  • Satellite Radio
  • MP3 Player
  • Fog Lamps
  • Heated Front Seat(s)
  • Privacy Glass
  • Variable Speed Intermittent Wipers
  • Rain Sensing Wipers
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Auto-Dimming Rearview Mirror
  • Integrated Turn Signal Mirrors
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Rear Parking Aid
  • Driver Adjustable Lumbar
  • Seat Memory
  • Leather Steering Wheel
  • Rear Spoiler
  • Transmission w/Dual Shift Mode
  • Remote Trunk Release
  • Tire Pressure Monitor
  • Trip Computer
  • Universal Garage Door Opener
  • Bluetooth Connection
  • Telematics
  • Remote Engine Start
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • Heated Rear Seat(s)
  • Cooled Front Seat(s)
  • Power Folding Mirrors
  • HD Radio
  • Rear Bench Seat
  • Passenger Air Bag Sensor
  • Blind Spot Monitor
  • Headlights-Auto-Leveling
  • Lane Departure Warning
  • Heated Steering Wheel
  • Lane Keeping Assist
  • WiFi Hotspot
  • Adaptive Cruise Control
  • Brake Actuated Limited Slip Differential
  • Smart Device Integration
  • Aerial View Display System
  • Front Collision Mitigation
  • Automatic Highbeams
  • LED Headlights
  • Requires Subscription
  • Driver Monitoring
  • Rear Collision Mitigation

Premium Options & Packages

Adaptive Cruise Control
AppLink/Apple CarPlay and Android Auto
Automatic temperature control
All Wheel Drive
Exterior Parking Camera Rear
Blind Spot Monitor
Bluetooth Connection
Front fog lights
Power Liftgate
Heated front seats
Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
Remote keyless entry
Lane Departure Warning
Lane Keeping Assist
Nappa Leather Seat Trim
Memory seat
Mazda Navigation System
Front And Rear Parking Sensors
Power driver seat
Bose 10-Speaker Premium Audio Sound System
Keyless Start
Rain sensing wipers
Satellite Radio
Dual Stage Driver And Passenger Seat-Mounted Side Airbags
Power moonroof
WiFi Hotspot
PRIMARY PAINT
  • MACHINE GRAY METALLIC

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to 830 Automall Dr. - Roseville, CA 95661

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Disclaimer:

New vehicle pricing includes all offers and incentives. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (855) 277-0530 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

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Max Cuadras

Max Cuadras

Sales & Leasing Consultant
2 Reviews
View Bio
John Fuqua

John Fuqua

Internet Sales Manager
2 Reviews
View Bio
Josh De Los Santos

Josh De Los Santos

Sales Associate
2 Reviews
View Bio
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Max Cuadras

Max Cuadras

Sales & Leasing Consultant

N/A | 2 Reviews
John Fuqua

John Fuqua

Internet Sales Manager

N/A | 2 Reviews
Josh De Los Santos

Josh De Los Santos

Sales Associate

N/A | 2 Reviews
John Saiyo

John Saiyo

Sales Associate

N/A | 1 Review
Jordan Williams

Jordan Williams

Sales Associate

N/A | 1 Review
Michael Artero

Michael Artero

Sales Manager

N/A | 1 Review
Jaron Armstrong

Jaron Armstrong

Sales & Leasing Consultant

Max Cuadras

Max Cuadras

Sales & Leasing Consultant
Recent Reviews

Aug 28, 2021

Dealership Rating
Employee Rating

I dislike buying a car but this was easy, quick, and Max...

I dislike buying a car but this was easy, quick, and Max Cuadras was wonderful to work with. He really made it so comfortable and easy. I highly recommend buying a car through Max.

Jun 23, 2021

Dealership Rating
Employee Rating

I had an extremely awful experience at Mazda of Roseville...

I had an extremely awful experience at Mazda of Roseville and will never buy a vehicle from this location, nor recommend anyone either. I went in on Saturday to buy a new vehicle (2021 CX30) and was extremely disappointed with the quality of services, professionalism, and runaround I experienced in the four days of attempting to buy a vehicle from that location. I walked in with a 721 credit score, great income, proof of residency, and I was trading in a 2019 Ford Fusion. I did not expect to encounter four long days of lack of transparency and waiting to purchase a vehicle, given that I met all of the requirement (as always) to leave with a new vehicle. I recently changed my name (for good cause) and according to management, that was the “hold-up” to getting approved with Mazda Financial Saturday-Monday. I was told on Monday after work to come back as there should be no problem to finally get approved. I went in after work, waited three hours in hopes to get approved, and at 7:30 at night, Marco sat down and told me Mazda made an error in the last three days and no later than 12PM on Tuesday I should receive and answer—it felt promising. There were a few “hold-ups” throughout which intuitively seemed appropriate, but the waiting period seemed like something I’ve never experienced before buying a car. First they couldn’t verify my identity with my name change. I have them my updated social security card, updated drivers license, proof of residency, and pay stub with my name change. Then the negative balance from how much they were willing to buy my 2019 Ford Fusion and payoff amount was another issue. They kept requesting the I increase my down payment from 1,000 to 3,000, to 4,000 dollars. On Tuesday (yesterday) I never received a call: I went ahead and called Mazda myself and Max seemed confused and had no answers for me. He then called me back and said I need to pay $4,000 up front. I was saddened by this—more so because I felt taken advantage of (29-year-old female) does not know much about trading in cars, was given then runaround for four days, lack of transparency, and lack of flexibility, especially given my strong credit score, income, 2019 Ford Fusion, not high mileage either. I called Mazda of Elk Grove yesterday after work and explained my story to them and Khahn told me to come to the store right away and they will take care of me. I went in and immediately felt a sense of comfort, as him and Grant showed empathy toward my situation. I was in and out within an hour and a half and they held the standard of quality of service. Grant told me he would buy my car for a little more and would “massage” the number to ensure I left with the car I wanted on Saturday. I was approved with the same credit score of a 721. I did not need to show my social security card, proof of residency, or anything that verifies my new name change. The finance department was friendly and he explained my monthly payment very well. He was professional and also empathetic toward my experience at Mazda of Roseville. Additionally, my Mazda was detailed, gas was filled, and delivered promptly. I hold so much gratitude for the gentlemen who served me last night. Thank you for your quality of service. For your empathy, compassion, and unwavering kindness. Kinsley Titchener

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John Fuqua

John Fuqua

Internet Sales Manager
Contact Me
Dealership Experience 1 years 10 months
Industry Experience 10 years 7 months
Grew up in El Dorado Co, and I have lived in Fair Oaks Ca for 33 years. My goal is to make sure that everyone of my customers has a great experience purchasing their vehicle. I have a straight forward and honest approach. It has served me well throughout my 10 year career in the Auto industry
Recent Reviews

May 18, 2021

Dealership Rating
Employee Rating

Great experience all around. I was worried about it...

Great experience all around. I was worried about it being stressful, but it was easy and everyone was very helpful. I would highly recommend buying a car from this location.

Jan 13, 2021

Dealership Rating
Employee Rating

I had a great buying experience at Mazda...

I had a great buying experience at Mazda Roseville! Johnny Fuqua was up front and treated me with respect. He didn't pressure me into anything, but rather was there to answer all my questions and make the buying process as easy and enjoyable as possible. Cristi was friendly and low-pressure as well. Who you buy from makes a big difference! I had a very poor experience at another dealer. I'm glad I walked out of that shady dealership and came to Mazda Roseville instead.

View More Reviews on DealerRater
Josh De Los Santos

Josh De Los Santos

Sales Associate
Recent Reviews

Jun 23, 2021

Dealership Rating
Employee Rating

I had an extremely awful experience at Mazda of Roseville...

I had an extremely awful experience at Mazda of Roseville and will never buy a vehicle from this location, nor recommend anyone either. I went in on Saturday to buy a new vehicle (2021 CX30) and was extremely disappointed with the quality of services, professionalism, and runaround I experienced in the four days of attempting to buy a vehicle from that location. I walked in with a 721 credit score, great income, proof of residency, and I was trading in a 2019 Ford Fusion. I did not expect to encounter four long days of lack of transparency and waiting to purchase a vehicle, given that I met all of the requirement (as always) to leave with a new vehicle. I recently changed my name (for good cause) and according to management, that was the “hold-up” to getting approved with Mazda Financial Saturday-Monday. I was told on Monday after work to come back as there should be no problem to finally get approved. I went in after work, waited three hours in hopes to get approved, and at 7:30 at night, Marco sat down and told me Mazda made an error in the last three days and no later than 12PM on Tuesday I should receive and answer—it felt promising. There were a few “hold-ups” throughout which intuitively seemed appropriate, but the waiting period seemed like something I’ve never experienced before buying a car. First they couldn’t verify my identity with my name change. I have them my updated social security card, updated drivers license, proof of residency, and pay stub with my name change. Then the negative balance from how much they were willing to buy my 2019 Ford Fusion and payoff amount was another issue. They kept requesting the I increase my down payment from 1,000 to 3,000, to 4,000 dollars. On Tuesday (yesterday) I never received a call: I went ahead and called Mazda myself and Max seemed confused and had no answers for me. He then called me back and said I need to pay $4,000 up front. I was saddened by this—more so because I felt taken advantage of (29-year-old female) does not know much about trading in cars, was given then runaround for four days, lack of transparency, and lack of flexibility, especially given my strong credit score, income, 2019 Ford Fusion, not high mileage either. I called Mazda of Elk Grove yesterday after work and explained my story to them and Khahn told me to come to the store right away and they will take care of me. I went in and immediately felt a sense of comfort, as him and Grant showed empathy toward my situation. I was in and out within an hour and a half and they held the standard of quality of service. Grant told me he would buy my car for a little more and would “massage” the number to ensure I left with the car I wanted on Saturday. I was approved with the same credit score of a 721. I did not need to show my social security card, proof of residency, or anything that verifies my new name change. The finance department was friendly and he explained my monthly payment very well. He was professional and also empathetic toward my experience at Mazda of Roseville. Additionally, my Mazda was detailed, gas was filled, and delivered promptly. I hold so much gratitude for the gentlemen who served me last night. Thank you for your quality of service. For your empathy, compassion, and unwavering kindness. Kinsley Titchener

Jan 14, 2021

Dealership Rating
Employee Rating

Five stars for Tony Sanchez. Friendly, helpful and...

Five stars for Tony Sanchez. Friendly, helpful and checked in with us during our testing and buying process. Thank you Tony!!! Five stars for no pressure buying! Roseville will haggle if you do your homework. They were honest and never tried to trick us. While bouncing dealer discounts around they did try to match other dealership's offers for prices that were previously too steep for them. No fault there, it's how they make their $$$. Three stars for the Dealership overall due to other staff blowing us off when we made the effort to minimize our impact on their time. The laziness was frustrating. Five stars for their Service Department! They've been timely and honest.

View More Reviews on DealerRater
John Saiyo

John Saiyo

Sales Associate
Recent Reviews

Jan 14, 2021

Dealership Rating
Employee Rating

Five stars for Tony Sanchez. Friendly, helpful and...

Five stars for Tony Sanchez. Friendly, helpful and checked in with us during our testing and buying process. Thank you Tony!!! Five stars for no pressure buying! Roseville will haggle if you do your homework. They were honest and never tried to trick us. While bouncing dealer discounts around they did try to match other dealership's offers for prices that were previously too steep for them. No fault there, it's how they make their $$$. Three stars for the Dealership overall due to other staff blowing us off when we made the effort to minimize our impact on their time. The laziness was frustrating. Five stars for their Service Department! They've been timely and honest.

View More Reviews on DealerRater
Jordan Williams

Jordan Williams

Sales Associate
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
Recent Reviews

Jan 01, 2021

Dealership Rating
Employee Rating

I am extremely excited to post this review about my...

I am extremely excited to post this review about my experience at Mazda, Roseville Automall. The entire staff was very attentive and I felt the experience most pleasurable, imagine that...buying a car without feel pressured. But that was my experience, from the salesperson to the finance desk, it was a smooth transaction. Needless to say, I am enjoying my new Mazda CX5. And where I normally feel some let down/anxiety after a big purchase, I slept like a baby, feeling confident with the product and the value I received. Well done, Mazda, especially my salesperson Jordan!

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Michael Artero

Michael Artero

Sales Manager
Recent Reviews

Dec 08, 2020

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Car buying is never a lot of fun, but everyone I dealt...

Car buying is never a lot of fun, but everyone I dealt with at Roseville Mazda made it an Excellent experience! Thank you. Mike S.

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Jaron Armstrong

Jaron Armstrong

Sales & Leasing Consultant
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    Max Cuadras
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    Max Cuadras

    Max Cuadras

    Sales & Leasing Consultant

    2 Reviews
    John Fuqua

    John Fuqua

    Internet Sales Manager

    2 Reviews
    Josh De Los Santos

    Josh De Los Santos

    Sales Associate

    2 Reviews
    John Saiyo

    John Saiyo

    Sales Associate

    1 Review
    Jordan Williams

    Jordan Williams

    Sales Associate

    1 Review
    Michael Artero

    Michael Artero

    Sales Manager

    1 Review
    Jaron Armstrong

    Jaron Armstrong

    Sales & Leasing Consultant

Mazda Roseville 38.750528, -121.256171.